UPX - Notice history

The issue with flow graph visualization has been resolved.

Data collection has been successfully re-established and systems are operating normally.

We have identified the cause of the issue, and our team is actively working to restore stability to the flow graph visualization in Cockpit.

The slowness affecting the UPX Platform has been fully resolved.

We've implemented a fix for the slowness affecting the UPX Platform and are currently monitoring the results to ensure stability.

The slowness affecting the UPX Platform has been fully resolved.

We've implemented a fix for the slowness affecting the UPX Platform and are currently monitoring the results to ensure stability.

We've identified the root cause of the slowness affecting the UPX Platform.

Our team is working to fully restore performance as quickly as possible. We will continue to provide updates as we make progress. If you have any questions or need assistance, please reach out through one of our support channels.

Thank you for your continued patience.

The previously detected instability at IX São Paulo has been resolved. Services are back to normal, and we are monitoring to ensure continued stability.

Between 11:31 and 11:33 (UTC -3) on March 25, 2025, a Layer 2 loop occurred in the IX São Paulo peering fabric, affecting connectivity for participants at this location.

The issue has been identified and resolved by the IX team, and the network is now fully operational.

Our backbone remained fully intact throughout the incident, but networks relying on IX for IP transit or regional peering may have experienced temporary degradation when communicating with UPX.

We continue to monitor the situation and are available for any further assistance.

The issue affecting access to the UPX Platform Dashboard has been resolved.

We are currently monitoring the system to ensure stability.

If you experience any further issues, please reach out to our support team.