UPX - Instability detected at South America - IX.br São Paulo – Incident details

Brazilian Banks experiencing degraded performance

Instability detected at South America - IX.br São Paulo

Resolved
Degraded performance
Started over 1 year agoLasted 3 hours 15 minutes

Affected

DDoS Defense

Degraded performance from 12:35 AM to 3:50 AM

Network Backbone

Degraded performance from 12:35 AM to 3:50 AM

South America

Degraded performance from 12:35 AM to 3:50 AM

São Paulo

Degraded performance from 12:35 AM to 3:50 AM

Updates
  • Resolved
    UTC
    Resolved

    The previously detected instability at IX São Paulo has been resolved. Services are back to normal, and we are monitoring to ensure continued stability.

  • Identified
    UTC
    Identified

    We have detected an instability at IX São Paulo. Our team is monitoring the situation and working to restore normal service as soon as possible.