UPX - Notice history

Brazilian Banks experiencing partial outage

Operational

WhatsApp - Operational

Phone - Operational

E-mail - Operational

AI MSS - Operational

100% - uptime
May 2026
Jun 2026
Jul 2026

Notice history

Jul 2026

Degraded connections to specific Brazilian banks
  • Update
    UTC
    Update
    Update — Our Open Finance data provider is reporting issues with specific Brazilian institutions (unavailable: Conta Simples, SafraPay, SafraPay Empresas, Santander Cartões, Santander Cartões Empresas; unstable: Banco PAN, Safra Financeira, XP Investimentos). Connections to all other banks are operating normally. Queries against affected banks may fail or return stale data until the institutions recover. We are monitoring and this page will be updated automatically.
  • Update
    UTC
    Update
    Update — Our Open Finance data provider is reporting issues with specific Brazilian institutions (unavailable: Conta Simples, SafraPay, SafraPay Empresas, Santander Cartões, Santander Cartões Empresas; unstable: Safra Financeira, XP Investimentos). Connections to all other banks are operating normally. Queries against affected banks may fail or return stale data until the institutions recover. We are monitoring and this page will be updated automatically.
  • Update
    UTC
    Update
    Update — Our Open Finance data provider is reporting issues with specific Brazilian institutions (unavailable: Conta Simples, SafraPay, SafraPay Empresas, Santander Cartões, Santander Cartões Empresas, Sicredi Empresas; unstable: Safra Financeira, XP Investimentos). Connections to all other banks are operating normally. Queries against affected banks may fail or return stale data until the institutions recover. We are monitoring and this page will be updated automatically.
  • Update
    UTC
    Update
    Update — Our Open Finance data provider is reporting issues with specific Brazilian institutions (unavailable: Conta Simples, Santander Cartões, Santander Cartões Empresas, Sicredi Empresas; unstable: Safra Financeira, XP Investimentos). Connections to all other banks are operating normally. Queries against affected banks may fail or return stale data until the institutions recover. We are monitoring and this page will be updated automatically.
  • Update
    UTC
    Update
    Update — Our Open Finance data provider is reporting issues with specific Brazilian institutions (unavailable: Conta Simples, SafraPay Empresas, Santander Cartões, Santander Cartões Empresas, Sicredi Empresas; unstable: Safra Financeira, XP Investimentos). Connections to all other banks are operating normally. Queries against affected banks may fail or return stale data until the institutions recover. We are monitoring and this page will be updated automatically.
  • Update
    UTC
    Update
    Update — Our Open Finance data provider is reporting issues with specific Brazilian institutions (unavailable: Conta Simples, SafraPay, SafraPay Empresas, Santander Cartões, Santander Cartões Empresas, Sicredi Empresas; unstable: Safra Financeira, XP Investimentos). Connections to all other banks are operating normally. Queries against affected banks may fail or return stale data until the institutions recover. We are monitoring and this page will be updated automatically.
  • Update
    UTC
    Update
    Update — Our Open Finance data provider is reporting issues with specific Brazilian institutions (unavailable: Conta Simples, SafraPay, SafraPay Empresas, Santander Cartões, Santander Cartões Empresas; unstable: Banco PAN, Safra Financeira, Sicredi Empresas, XP Investimentos). Connections to all other banks are operating normally. Queries against affected banks may fail or return stale data until the institutions recover. We are monitoring and this page will be updated automatically.
  • Update
    UTC
    Update
    Update — Our Open Finance data provider is reporting issues with specific Brazilian institutions (unavailable: Conta Simples, SafraPay, SafraPay Empresas, Santander Cartões, Santander Cartões Empresas; unstable: Safra Financeira, Sicredi Empresas, XP Investimentos). Connections to all other banks are operating normally. Queries against affected banks may fail or return stale data until the institutions recover. We are monitoring and this page will be updated automatically.
  • Update
    UTC
    Update
    Update — Our Open Finance data provider is reporting issues with specific Brazilian institutions (unavailable: Conta Simples, SafraPay, SafraPay Empresas, Santander Cartões, Santander Cartões Empresas; unstable: Safra Financeira, Santander Corretora, Sicredi Empresas, XP Investimentos). Connections to all other banks are operating normally. Queries against affected banks may fail or return stale data until the institutions recover. We are monitoring and this page will be updated automatically.
  • Monitoring
    UTC
    Monitoring
    Update — Our Open Finance data provider is reporting issues with specific Brazilian institutions (unavailable: Conta Simples, SafraPay, SafraPay Empresas, Santander Cartões, Santander Cartões Empresas; unstable: Banco PAN, Safra Financeira, Santander Corretora, Sicredi Empresas, XP Investimentos). Connections to all other banks are operating normally. Queries against affected banks may fail or return stale data until the institutions recover. We are monitoring and this page will be updated automatically.
  • Identified
    UTC
    Identified
    Our Open Finance data provider is reporting issues with specific Brazilian institutions (unavailable: Conta Simples, SafraPay, SafraPay Empresas; unstable: Safra Financeira, Sicredi Empresas, XP Investimentos). Connections to all other banks are operating normally. Queries against affected banks may fail or return stale data until the institutions recover. We are monitoring and this page will be updated automatically.

Jun 2026

Visual Dashboard Issues on UPX Platform
  • Resolved
    UTC
    Resolved

    The issue affecting the visual dashboards and traffic graphs on UPX platform has been resolved.

    Dashboard visibility has been restored, and all visual/reporting components are operating normally again.

  • Identified
    UTC
    Identified

    We are currently experiencing an issue affecting the visual dashboards and traffic graphs on the SASE by UPX platform.

    Please note that this issue is limited to the platform’s visual and reporting components. All mitigation operations remain active and are operating normally.

    Our technical team is already working to identify the root cause and restore full dashboard visibility as soon as possible.

    We will provide updates as more information becomes available. Thank you for your patience and understanding.

May 2026

Visual Dashboard Issues on UPX Platform
  • Resolved
    UTC
    Resolved

    The issue affecting the visual dashboards and traffic graphs on UPX platform has been resolved.

    Dashboard visibility has been restored, and all visual/reporting components are operating normally again.

  • Identified
    UTC
    Identified

    We are currently experiencing an issue affecting the visual dashboards and traffic graphs on the SASE by UPX platform.

    Please note that this issue is limited to the platform’s visual and reporting components. All mitigation operations remain active and are operating normally.

    Our technical team is already working to identify the root cause and restore full dashboard visibility as soon as possible.

    We will provide updates as more information becomes available. Thank you for your patience and understanding.

May 2026 to Jul 2026

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