UPX - Degraded connections to specific Brazilian banks – Incident details

Degraded connections to specific Brazilian banks

ResolvedPartial outage48 hours 5 minutes

Affected

MCP Servers

Degraded performance from 8:05 AM to 12:45 PM, Partial outage from 12:45 PM to 8:10 AM

Secure Financial MCP

Degraded performance from 8:05 AM to 12:45 PM, Partial outage from 12:45 PM to 8:10 AM

Brazilian Banks

Degraded performance from 8:05 AM to 12:45 PM, Partial outage from 12:45 PM to 8:10 AM

  • ResolvedUTC
    This incident is being closed. The remaining issues are limited to a small, stable set of institutions on our Open Finance data provider and are tracked as a known ongoing limitation rather than an active incident. The Brazilian Banks component reflects the current level of service, and a new incident will be opened if the impact widens.
  • UpdateUTC
    Update — Our Open Finance data provider is reporting issues with specific Brazilian institutions (unavailable: Caixa Economica Federal , Caixa Economica Federal Empresas; unstable: Safra Financeira). Connections to all other banks are operating normally. Queries against affected banks may fail or return stale data until the institutions recover. We are monitoring and this page will be updated automatically.
  • MonitoringUTC
    Update — Our Open Finance data provider is reporting issues with specific Brazilian institutions (unavailable: Caixa Economica Federal , Caixa Economica Federal Empresas; unstable: Banco Mercantil Empresas, Crefisa Empresas, Monte Bravo). Connections to all other banks are operating normally. Queries against affected banks may fail or return stale data until the institutions recover. We are monitoring and this page will be updated automatically.
  • IdentifiedUTC
    Our Open Finance data provider is reporting issues with specific Brazilian institutions (unavailable: BV - Private; unstable: Caixa Economica Federal Empresas). Connections to all other banks are operating normally. Queries against affected banks may fail or return stale data until the institutions recover. We are monitoring and this page will be updated automatically.