UPX - UPX Platform Performance Issue – Incident details

Brazilian Banks experiencing degraded performance

Show current status

UPX Platform Performance Issue

Resolved19 hours 51 minutes

Affected

DDoS Defense

Degraded performance from 7:58 PM to 3:36 PM, Operational from 3:36 PM to 3:50 PM

Customer Dashboard

Degraded performance from 7:58 PM to 3:36 PM, Operational from 3:36 PM to 3:50 PM

API

Degraded performance from 7:58 PM to 3:36 PM, Operational from 3:36 PM to 3:50 PM

Management Console

Degraded performance from 7:58 PM to 3:36 PM, Operational from 3:36 PM to 3:50 PM

  • ResolvedUTC

    The slowness affecting the UPX Platform has been fully resolved.

  • MonitoringUTC

    We've implemented a fix for the slowness affecting the UPX Platform and are currently monitoring the results to ensure stability.

  • IdentifiedUTC

    We are currently experiencing an issue that is causing slowness on the UPX Platform.

    Our team is actively working to resolve the issue and restore normal performance as soon as possible. In the meantime, if you have any questions or need assistance, please feel free to contact us through one of our support channels.

    Thank you for your patience.