UPX - Partial outage detected at South America - IX.br Rio de Janeiro – Incident details

Brazilian Banks experiencing partial outage

Partial outage detected at South America - IX.br Rio de Janeiro

Resolved
Partial outage
Started over 1 year agoLasted about 1 hour

Affected

Support Channels

Operational from 1:25 PM to 2:19 PM

WhatsApp

Operational from 1:25 PM to 2:19 PM

Phone

Operational from 1:25 PM to 2:19 PM

E-mail

Operational from 1:25 PM to 2:19 PM

DDoS Defense

Partial outage from 1:25 PM to 1:34 PM, Operational from 1:25 PM to 1:34 PM, Partial outage from 1:34 PM to 2:19 PM, Operational from 1:34 PM to 2:19 PM

Network Backbone

Partial outage from 1:25 PM to 1:34 PM, Operational from 1:25 PM to 1:34 PM, Partial outage from 1:34 PM to 2:19 PM, Operational from 1:34 PM to 2:19 PM

Updates
  • Resolved
    UTC
    Resolved

    The previously detected unavailability at IX Rio de Janeiro has been resolved. Services are back to normal, and we are monitoring to ensure continued stability.

  • Update
    UTC
    Update

    We identified an unavailability of our transport to IX Rio de Janeiro. We are continuing to work on a fix for this incident.

  • Identified
    UTC
    Identified

    We have detected an unavailability at IX Rio de Janeiro. Our team is monitoring the situation and working to restore normal service as soon as possible.