UPX - Partial outage detected at South America - IX.br Rio de Janeiro – Incident details

All systems operational

Partial outage detected at South America - IX.br Rio de Janeiro

Resolved
Partial outage
Started 1 day agoLasted about 1 hour

Affected

Customer Dashboard

Operational from 1:25 PM to 2:19 PM

API

Operational from 1:25 PM to 2:19 PM

Management Console

Operational from 1:25 PM to 2:19 PM

Support Channels

Operational from 1:25 PM to 2:19 PM

WhatsApp

Operational from 1:25 PM to 2:19 PM

Phone

Operational from 1:25 PM to 2:19 PM

Updates
  • Resolved
    Resolved

    The previously detected unavailability at IX Rio de Janeiro has been resolved. Services are back to normal, and we are monitoring to ensure continued stability.

  • Update
    Update

    We identified an unavailability of our transport to IX Rio de Janeiro. We are continuing to work on a fix for this incident.

  • Identified
    Identified

    We have detected an unavailability at IX Rio de Janeiro. Our team is monitoring the situation and working to restore normal service as soon as possible.