UPX - Notice history

All systems operational

100% - uptime

API - Operational

100% - uptime
Mar 2025
Apr 2025
May 2025

Management Console - Operational

100% - uptime
Mar 2025
Apr 2025
May 2025
Operational

WhatsApp - Operational

Phone - Operational

E-mail - Operational

Operational

ASN Monitor - Operational

DDoS Defense - Operational

Web Application Firewall (WAF) - Operational

Threat Protection - Operational

Secure Cloud Exchange - Operational

100% - uptime

Flow - Operational

SNMP - Operational

BGP - Operational

Operational
100% - uptime

São Paulo - Operational

Rio de Janeiro - Operational

Vitória - Operational

Salvador - Operational

Porto Alegre - Operational

Fortaleza - Operational

Buenos Aires - Operational

Monterrey - Operational

Guadalajara - Operational

100% - uptime

Miami - Operational

Dallas - Operational

New York - Operational

Los Angeles - Operational

Austin - Operational

Chicago - Operational

100% - uptime

Tokyo - Operational

Hong Kong - Operational

Singapore - Operational

Mumbai - Operational

100% - uptime

Paris - Operational

Frankfurt - Operational

London - Operational

Milan - Operational

Tel-Aviv - Operational

Dubai - Operational

Amsterdam - Operational

100% - uptime

Amazon Web Service (AWS) - Operational

Azure - Operational

IBM - Operational

Oracle - Operational

Notice history

May 2025

No notices reported this month

Apr 2025

Degraded Flow Graph Visualization
  • Resolved
    Resolved

    The issue with flow graph visualization has been resolved.

    Data collection has been successfully re-established and systems are operating normally.

  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    Identified

    We have identified the cause of the issue, and our team is actively working to restore stability to the flow graph visualization in Cockpit.

  • Investigating
    Investigating
    We are currently investigating this incident.
UPX Platform Performance Issue
  • Resolved
    Resolved

    The slowness affecting the UPX Platform has been fully resolved.

  • Monitoring
    Monitoring

    We've implemented a fix for the slowness affecting the UPX Platform and are currently monitoring the results to ensure stability.

  • Identified
    Identified

    We are currently experiencing an issue that is causing slowness on the UPX Platform.

    Our team is actively working to resolve the issue and restore normal performance as soon as possible. In the meantime, if you have any questions or need assistance, please feel free to contact us through one of our support channels.

    Thank you for your patience.

UPX Platform Performance Issue
  • Resolved
    Resolved

    The slowness affecting the UPX Platform has been fully resolved.

  • Monitoring
    Monitoring

    We've implemented a fix for the slowness affecting the UPX Platform and are currently monitoring the results to ensure stability.

  • Update
    Update
    We are continuing to work on a fix for this incident.
  • Update
    Update

    We've identified the root cause of the slowness affecting the UPX Platform.

    Our team is working to fully restore performance as quickly as possible. We will continue to provide updates as we make progress. If you have any questions or need assistance, please reach out through one of our support channels.

    Thank you for your continued patience.

  • Identified
    Identified

    We are currently experiencing an issue that is causing slowness on the UPX Platform.

    Our team is actively working to resolve the issue and restore normal performance as soon as possible. In the meantime, if you have any questions or need assistance, please feel free to contact us through one of our support channels.

    Thank you for your patience.

Instability detected at South America - IX.br São Paulo
  • Resolved
    Resolved

    The previously detected instability at IX São Paulo has been resolved. Services are back to normal, and we are monitoring to ensure continued stability.

  • Identified
    Identified

    We have detected an instability at IX São Paulo. Our team is monitoring the situation and working to restore normal service as soon as possible.

Mar 2025

Instability detected at South America - IX.br São Paulo
  • Resolved
    Resolved

    Between 11:31 and 11:33 (UTC -3) on March 25, 2025, a Layer 2 loop occurred in the IX São Paulo peering fabric, affecting connectivity for participants at this location.

    The issue has been identified and resolved by the IX team, and the network is now fully operational.

    Our backbone remained fully intact throughout the incident, but networks relying on IX for IP transit or regional peering may have experienced temporary degradation when communicating with UPX.

    We continue to monitor the situation and are available for any further assistance.

  • Identified
    Identified

    We have detected instabilities in the IX São Paulo infrastructure, which may impact the connectivity of various autonomous systems in Brazil. Although our backbone remains fully operational, ISPs and networks that rely on IX São Paulo for IP transit or regional peering may experience degradation when communicating with UPX.

    We continue to monitor the situation and recommend that affected operators evaluate alternative routes to mitigate the impact of this instability.

UPX Platform ASN Monitor Issue
  • Resolved
    Resolved

    We are currently experiencing an issue affecting access to the UPX Platform ASN Monitor.

    Our team is working to restore access as soon as possible. In the meantime, if you have any questions or need assistance, please feel free to contact us through one of our support channels.

    Thank you for your patience.

Mar 2025 to May 2025

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