UPX - Instability detected at South America - IX.br São Paulo – Incident details

Brazilian Banks experiencing partial outage

Instability detected at South America - IX.br São Paulo

Resolved
Operational
Started about 1 year agoLasted about 4 hours

Affected

DDoS Defense

Degraded performance from 3:26 PM to 3:45 PM, Operational from 3:45 PM to 7:15 PM

Network Backbone

Degraded performance from 3:26 PM to 3:45 PM, Operational from 3:45 PM to 7:15 PM

South America

Degraded performance from 3:26 PM to 3:45 PM, Operational from 3:45 PM to 7:15 PM

São Paulo

Degraded performance from 3:26 PM to 3:45 PM, Operational from 3:45 PM to 7:15 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    The previously detected instability at IX São Paulo has been resolved. Services are back to normal, and we are monitoring to ensure continued stability.
  • Identified
    UTC
    Identified
    We have detected an instability at IX São Paulo. Our team is monitoring the situation and working to restore normal service as soon as possible.