UPX - Instability detected at South America - IX.br São Paulo – Incident details

Instability detected at South America - IX.br São Paulo

Monitoring
Operational
Started about 3 hours ago

Affected

Network Backbone

Degraded performance from 3:26 PM to 3:45 PM, Operational from 3:45 PM to 12:00 AM

South America

Degraded performance from 3:26 PM to 3:45 PM, Operational from 3:45 PM to 12:00 AM

São Paulo

Degraded performance from 3:26 PM to 3:45 PM, Operational from 3:45 PM to 12:00 AM

Updates
  • Monitoring
    Monitoring
    The previously detected instability at IX São Paulo has been resolved. Services are back to normal, and we are monitoring to ensure continued stability.
  • Identified
    Identified
    We have detected an instability at IX São Paulo. Our team is monitoring the situation and working to restore normal service as soon as possible.