UPX - UPX Platform Performance Issue – Incident details

Brazilian Banks experiencing partial outage

UPX Platform Performance Issue

Resolved
Operational
Started about 1 year agoLasted about 20 hours

Affected

DDoS Defense

Degraded performance from 7:58 PM to 3:36 PM, Operational from 3:36 PM to 3:50 PM

Customer Dashboard

Degraded performance from 7:58 PM to 3:36 PM, Operational from 3:36 PM to 3:50 PM

API

Degraded performance from 7:58 PM to 3:36 PM, Operational from 3:36 PM to 3:50 PM

Management Console

Degraded performance from 7:58 PM to 3:36 PM, Operational from 3:36 PM to 3:50 PM

Updates
  • Resolved
    UTC
    Resolved

    The slowness affecting the UPX Platform has been fully resolved.

  • Monitoring
    UTC
    Monitoring

    We've implemented a fix for the slowness affecting the UPX Platform and are currently monitoring the results to ensure stability.

  • Identified
    UTC
    Identified

    We are currently experiencing an issue that is causing slowness on the UPX Platform.

    Our team is actively working to resolve the issue and restore normal performance as soon as possible. In the meantime, if you have any questions or need assistance, please feel free to contact us through one of our support channels.

    Thank you for your patience.